Terms · AGB
Welcome to ReachYourGoal.AI (the "Service", the "App"), a 30-day AI training program that teaches everyday users how to work with modern AI tools, operated by Your Digital Innovation GmbH, a company incorporated under Austrian law, with its registered office in Vienna, Austria ("YDI", "we", "us", "our").
These Terms of Use ("Terms") form a binding legal agreement between you ("User", "you", "your") and YDI, governing your access to and use of ReachYourGoal.AI across all editions: App Store (Consumer), Business, Business + and Corporate / City.
By downloading, installing, accessing or using the App, you accept and agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 16 years old to use the Service, or the minimum digital-consent age of your jurisdiction, whichever is higher. If you are between 13 and the minimum age, you may only use the Service with verified consent from a parent or legal guardian.
If you accept these Terms on behalf of a company, municipality or other legal entity, you represent that you have the authority to bind that entity to these Terms.
ReachYourGoal.AI is provided as a worldwide service. You are responsible for ensuring your use of the Service complies with the laws of your jurisdiction. We may restrict availability of certain features or Editions in specific countries.
ReachYourGoal.AI is offered in four Editions matching different buyer contexts. Feature availability may evolve over time.
We may add, modify or remove features across any Edition to improve the Service, respond to legal or security requirements or reflect commercial availability. Material adverse changes to paid Editions will be communicated in advance.
Some features require an Account. You agree to provide accurate, current information and to keep it up to date.
You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your Account. Notify us immediately of any unauthorized access.
The App may offer a buddy or referral system with codes and cashback rewards. Any such rewards are subject to fair-use rules; abuse (e.g., fake accounts, self-referrals, coordinated fraud) will result in reversal of rewards and possible Account termination.
Current prices for the App Store, B2B and City Editions are displayed in the App or in the applicable Order Form. Prices may be listed in EUR, USD or the User's local currency and may be subject to VAT, GST or other taxes.
The App Store Edition is a one-time purchase of € 19 via the App Store, following a 3-day free evaluation period. B2B and City Editions are billed by invoice based on the applicable Order Form (per seat). Online ordering with immediate online payment may be introduced for B2B and City Editions at a later date; the applicable process will be described in the App and Order Form at the time of ordering.
The App Store Edition is a one-time purchase and does not auto-renew. B2B and City licenses do not auto-renew; renewal is governed by the applicable Order Form. You may cancel any recurring service in the App or by contacting support.
Except where required by mandatory law (including the EU statutory right of withdrawal, which you may waive upon immediate activation of a digital subscription), fees are non-refundable. Municipal (City) contracts are governed by the specific Order Form and applicable public-procurement rules.
Free trials, promotional codes, buddy cashback and similar benefits may be offered subject to specific rules communicated at the time of the offer. Cashback is credited to the User's Account or paid out according to the payout rules in effect.
Payments are processed by third-party payment providers. We do not store your full card details. Your payment relationship with these providers is subject to their terms.
You agree not to:
For B2B and City Editions, Organization Admins are responsible for ensuring that Members' use complies with these Terms.
ReachYourGoal.AI provides Community Features that let you interact with other Users. This Section 8 sets the rules for User Content and community behaviour. It complements Section 7 (Acceptable Use).
Depending on your Edition, you may post the following types of User Content:
By posting User Content, you represent, warrant and agree that your User Content:
Community Features let you react to and interact with other Users' User Content:
You are responsible for your interactions with other Users. YDI is not obliged to mediate disputes between Users but may act on reports where these Terms are violated.
You retain ownership of your User Content. By posting User Content, you grant YDI a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, cache, reproduce, publish, distribute, publicly display, publicly perform, translate, adapt, modify (for formatting and moderation purposes) and use your User Content, for the purpose of operating, securing, promoting and improving the Service and the Community Features.
You also grant each other User a non-exclusive, worldwide, royalty-free licence to access your User Content and to use, reproduce, distribute, display and perform it as permitted by the functionality of the Service (for example, quoting, replying, sharing within the Community).
These licences terminate for future use when you delete your User Content or your Account, except that (i) YDI may retain reasonable backup and archival copies for legal, security and integrity purposes, and (ii) copies of your User Content that other Users have already reproduced or shared may persist independently.
YDI has the right, but not the obligation, to review, monitor, edit (for formatting), refuse, restrict, hide, remove or reorder User Content at any time, at our discretion, in particular where User Content:
We may use a combination of automated systems (including AI-based classifiers) and human review to moderate content. Automated decisions of a significant nature can be reviewed by a human on request, in line with applicable law (including Art. 22 GDPR and the EU Digital Services Act, where applicable).
Removal of User Content is not an admission by YDI that the Content was unlawful. Conversely, keeping User Content visible does not constitute endorsement.
If you believe that User Content violates these Terms, third-party rights or applicable law, please use the in-app report function or contact team@reachyourgoal.ai. Please provide sufficient information to allow us to assess the report (identification of the Content, the alleged violation, and any supporting information). We handle reports in good faith and act on them within a reasonable time.
Copyright complaints: notices under the U.S. Digital Millennium Copyright Act (DMCA) or equivalent notices under Art. 17 CDSM Directive can be sent to team@reachyourgoal.ai with the information required by the applicable law.
Without limiting Section 14 (Termination), we may, at our sole discretion, take one or more of the following actions where a User posts inadequate User Content, breaches Section 7 or Section 8, or otherwise behaves in a manner that harms the Community:
We may take these actions immediately and without prior notice where reasonably necessary to prevent serious harm, comply with law, or protect Users, YDI or third parties. Otherwise, we will typically inform the affected User of the action, the main reason, and, where the User remains on the Service, how to appeal.
If your User Content has been removed or your Account has been restricted, suspended or terminated, you may appeal by contacting team@reachyourgoal.ai within 30 days. We will review the appeal in good faith and respond within a reasonable time. Where required by the EU Digital Services Act or equivalent law, we will provide access to an out-of-court dispute settlement body.
User Content reflects the views of the User who posted it, not of YDI. AI Use Cases, Questions and Answers are not verified by YDI and must not be relied on as professional advice.
ReachYourGoal.AI integrates with third-party AI models (including but not limited to Anthropic's Claude and other providers) to generate text, summaries, coaching, plans and other AI outputs. Availability of specific models may change.
AI outputs are generated by statistical models and may be inaccurate, incomplete, biased or otherwise inappropriate. AI outputs are not professional advice (medical, legal, financial, psychological or otherwise). You are responsible for evaluating the accuracy and suitability of any AI output before acting on it.
As between you and YDI, you own the AI outputs generated on your behalf through your use of the Service, subject to (i) any third-party rights, (ii) our right to use aggregated and de-identified data to operate and improve the Service, and (iii) restrictions in the third-party AI providers' terms.
You may not use the AI features to generate content that violates Section 7 or Section 8, infringes third-party rights, or attempts to extract or reveal training data, system prompts or confidential model behaviour.
ReachYourGoal.AI is classified as a limited-risk AI system under the EU AI Act (Regulation (EU) 2024/1689). It provides AI training content, curated tool recommendations, evaluation of learning progress and community features with human oversight. It is NOT a high-risk AI system under Article 6 of the EU AI Act and is not subject to the obligations applicable to high-risk systems.
YDI confirms that ReachYourGoal.AI does NOT engage in any of the practices prohibited by Article 5 of the EU AI Act, including: (a) subliminal or purposefully manipulative or deceptive techniques; (b) exploitation of vulnerabilities based on age, disability or specific socioeconomic situation; (c) social scoring by public or private actors; (d) untargeted scraping of facial images from the internet or CCTV; (e) inference of emotions in the areas of workplace or education (except for medical or safety reasons); (f) biometric categorization based on sensitive attributes.
The 30-day training program, curated overview of 88 AI tools and the digital certificate on completion are specifically designed to help Users, and, for Business, Business +, Corporate and City Editions, their Organizations meet the AI literacy obligations under Article 4 of the EU AI Act. Certificate data, progress logs and use-case documentation serve as evidence of AI training measures for internal or external audits.
AI-generated content within the Service is clearly marked as such. This includes automated feedback on check-question answers, AI-assisted community-moderation signals, and any AI-generated summaries or suggestions. Users are informed whenever they interact with AI-powered features. Content generated by third-party AI providers (Section 9.1) is subject to those providers' own transparency practices.
Human oversight is embedded across the Service: community moderation combines automated triage with human review; certificates are issued based on documented progress rules and are reviewable on request; content curation of the 88-tool Atlas and the 30-day curriculum is performed by YDI's editorial team. Automated AI outputs are advisory in nature and can be challenged through the feedback channels in Section 9A.7.
YDI does not use User Content (including check-question answers, community posts, use-case entries, notes or buddy interactions) to train its own or third-party AI models unless the User has provided explicit, separate and revocable consent. When Users interact with third-party AI tools linked from within the Service, the terms and privacy policies of those providers apply and may include their own training-data practices.
Users can report AI-related concerns, including inaccurate, biased or harmful AI outputs, at team@reachyourgoal.ai. YDI monitors AI-feature usage, outputs and reported incidents continuously and updates the Service based on such post-market observations, including model changes, prompt updates and content revisions.
The Service, including software, design, content curated by YDI, trademarks (including "ReachYourGoal.AI"), logos and know-how, is owned by YDI or its licensors. All rights not expressly granted are reserved.
Subject to these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal purposes (personal, employee training or citizen engagement, depending on the Edition).
Ownership of and licence to your Content are addressed in Section 8.4 (User Content) for Content shared through Community Features, and, for private Content that is not shared, you retain full ownership and grant us only the operational licence necessary to store and process it in order to provide the Service to you.
If you provide feedback or suggestions, you grant YDI a perpetual, irrevocable, royalty-free right to use them for any purpose without obligation to you.
ReachYourGoal.AI may integrate with third-party services (AI providers, payment processors, calendars, SSO providers, cloud infrastructure). Your use of those services is subject to their terms. We are not responsible for third-party services or their availability.
Organization Admins are responsible for (a) informing Members about their use of the Service, (b) obtaining any consents required by applicable law, and (c) configuring goals, KPIs and programs in a manner compatible with employment, works-council and public-administration rules.
Where YDI processes personal data on behalf of an Organization (e.g., for B2B employees or City citizens), the parties will enter into a Data Processing Agreement ("DPA") in accordance with Art. 28 GDPR and equivalent laws. The DPA prevails over these Terms with respect to such processing.
For B2B and City Editions, the Organization Admin may enable or disable Community Features, restrict them to an internal community within the Organization, or configure separate moderation rules. Where the Organization enables cross-Edition community access, Users acknowledge that their User Content may be visible to Users outside the Organization.
In case of conflict between an executed Order Form (or Master Services Agreement) with an Organization and these Terms, the Order Form prevails for that Organization.
Non-public information that either party marks or should reasonably understand to be confidential ("Confidential Information") must be protected with reasonable care and used only to fulfil these Terms. This obligation survives termination for three (3) years, and indefinitely for trade secrets.
You may stop using the Service and delete your Account at any time. Deletion of your data is governed by the Privacy Policy and, for Organization Members, by the applicable DPA.
We may suspend or terminate your access if you materially breach these Terms (including Section 7 and Section 8), post inadequate User Content, use the Service in a way that harms YDI or other Users, or if required by law. Where reasonable, we will provide notice and an opportunity to cure. In cases of serious or repeated breaches, immediate termination without cure is permitted.
Upon termination, your right to use the Service ends. Your User Content may be removed or hidden. Sections that by their nature should survive (e.g., licences granted under Section 8.4, IP, Confidentiality, Liability, Governing Law) survive termination.
THE SERVICE, INCLUDING USER CONTENT AND AI OUTPUTS, IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, YDI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF AI OUTPUTS OR USER CONTENT, AND UNINTERRUPTED AVAILABILITY.
Nothing in these Terms excludes liability that cannot be excluded under mandatory law (including consumer protection, gross negligence, wilful misconduct, or personal injury caused by negligence).
To the maximum extent permitted by law, YDI is not liable for indirect, incidental, consequential, special or punitive damages, or for loss of profits, revenues, goodwill or data. In particular, YDI is not liable for damages arising from User Content posted by other Users.
YDI's aggregate liability for all claims arising out of or related to the Service in any twelve (12) month period is limited to the greater of (a) the fees paid by you to YDI in that period, or (b) EUR 100.
This limitation does not apply to liability for wilful misconduct, gross negligence, personal injury caused by negligence, or where liability cannot be limited by law.
You will defend and indemnify YDI against third-party claims arising from your User Content, your breach of these Terms, or your unlawful or infringing use of the Service. This obligation does not apply where mandatory law provides otherwise (e.g., for consumers acting outside their trade or profession).
We may update these Terms from time to time. If we make material changes, we will notify you through the App or by email at least fourteen (14) days before they take effect. Your continued use after the effective date constitutes acceptance. If you disagree, you may stop using the Service and cancel any paid subscription.
These Terms are governed by the laws of Austria, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods.
Exclusive place of jurisdiction for all disputes is the competent court in Vienna, Austria, to the extent legally permissible. Consumers may also sue and be sued in the jurisdiction of their habitual residence, and mandatory consumer-protection laws of their country of residence remain unaffected.
For B2B and City customers under a separate Order Form, the governing-law and jurisdiction clauses of that Order Form prevail.
Your Digital Innovation GmbH
Radnitzkygasse 25, 1100 Vienna, Austria
Managing Director: Jürgen Gutmayer
Commercial Register: FN 460035y, Commercial Court Vienna
VAT ID: ATU71432256
General: team@reachyourgoal.ai · Support: team@reachyourgoal.ai
Data Protection: team@reachyourgoal.ai
Content Abuse Reports: team@reachyourgoal.ai · Copyright: team@reachyourgoal.ai · Appeals: team@reachyourgoal.ai